Bihi Healthcare Services is a registered NDIS provider delivering clinically led, person-centred support across Victoria. Our multidisciplinary team, including registered nurses, a Master’s-qualified counsellor, and experienced support workers, brings the expertise and compassion your care deserves.
Our clinical operations are led by professionals with hands-on experience in complex care, disability, aged care, ABI, and mental health, ensuring every support plan is informed by genuine expertise.
Fully registered and audited under the NDIS Quality and Safeguards Commission, giving participants, families, and referrers confidence in our systems and standards.
Our therapeutic support services are delivered by a qualified counsellor holding a Master’s degree in Mental Health/Counselling, a level of qualification that reflects our commitment to genuine clinical credibility.
All support workers hold a minimum Certificate III qualification and bring at least two years’ direct sector experience, we do not compromise on the quality of hands-on support.
We coordinate care across nursing, counselling, support coordination, plan management, and daily living, all under one trusted provider.
We understand that timely communication matters. Our team is committed to prompt responses, clear updates, and consistent follow-through.
“My background spans disability, aged care, dementia, acquired brain injury, mental health, and complex care environments. That breadth of experience is not incidental, it defines how Bihi Healthcare Services is structured, how we recruit, and the standards we hold our team to.
We established this organisation because we recognised a gap: participants and families deserved a provider that combines genuine clinical rigour with the kind of personal attention and consistency that makes a real difference in daily life. Every member of our team is selected not only for their qualifications, but for their commitment to dignity, respect, and quality care.”
Bihi Healthcare Services was founded with a clear mission: to deliver NDIS and healthcare support that matches the clinical complexity participants face, with the warmth and respect every individual deserves.
Our Director brings extensive hands-on experience across disability, aged care, dementia, acquired brain injury (ABI), mental health, and substance abuse support, and that depth of experience shapes every element of how we operate and who we hire.
Our full range of NDIS-funded and healthcare services is designed to address the complexity of real support needs, clinical, therapeutic, practical, and social.
Clinically led nursing support including medication management, wound care, chronic disease monitoring, diabetes care, continence care, and complex health management. Delivered by registered nurses with relevant sector experience.
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Evidence-informed individual counselling delivered by a Master’s-qualified mental health counsellor. Supports emotional regulation, resilience, trauma-informed coping strategies, mental health management, and wellbeing goals for NDIS participants.
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Efficient and transparent NDIS plan management including invoice processing, provider payments, budget tracking, and monthly financial reporting, so participants retain full visibility and control over their funding.
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Expert guidance to help participants understand their NDIS plans, build their support network, connect with appropriate providers, and navigate system complexities, with particular experience in disability, mental health, ABI, and aged care.
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Skilled, respectful personal care support including hygiene assistance, grooming, dressing, mobility support, meal preparation, and household tasks, delivered at home by qualified workers with at least two years’ sector experience.
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Structured support enabling participants to engage with social, recreational, cultural, and community activities. We focus on building independence, confidence, and genuine inclusion, not just attendance.
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Access a wide range of expertise from nursing to mental health support in one integrated care hub.
Vetted clinical experts dedicated to your health and safety.
We prioritize urgent needs with a commitment to 24-hour turnaround on initial consultations.
We treat every client like family, ensuring dignity, respect, and empathy at every interaction.
Our clinical and coordination team takes the time to understand your goals, support history, health needs, and personal circumstances.
A thorough assessment is completed to identify the most appropriate services, qualifications required, and a plan that genuinely fits your life.
We develop a tailored support schedule that aligns with your NDIS funding, your goals, and the outcomes that matter most to you.
Regular check-ins and formal reviews ensure your support evolves as your needs and goals change over time.
Bihi Healthcare Services provides in-home and community-based support throughout Greater Melbourne, including Melbourne’s northern, southern, eastern, and western suburbs, and extends across key regional Victorian communities.
Bihi Healthcare Services welcomes referrals from NDIS participants, families, support coordinators, Local Area Coordinators (LACs), GPs, allied health professionals, and community organisations across Victoria. Our intake process is prompt, professional, and designed to minimise delays for participants who need support.
Contact our team to arrange an initial consultation. We will guide you through every step, from discussing your support needs and NDIS plan to arranging an assessment and commencing services. We can also support participants who are new to the NDIS.
We service Melbourne Metro (all regions), Geelong, Ballarat, Bendigo, Gippsland, Mornington Peninsula, Shepparton, and Warrnambool. Contact us to confirm availability in your specific area, including suburbs not listed.
Yes. We welcome referrals from GPs, allied health professionals, support coordinators, LACs, and community organisations. Our referral process is straightforward and our clinical intake team responds promptly.
Yes. Our registered nursing team is experienced in delivering clinical support for complex and ongoing health needs, including medication management, wound care, chronic disease monitoring, and post-hospital care coordination.
We are committed to responding promptly to all enquiries and referrals. Our team prioritises timely communication to ensure participants can access the support they need without unnecessary delays.
